Harden's survey result
Summary
“A good choice for a light meal in the centre of own, with a broad menu of uncomplicated dishes to suit most people”, and offering “a delicious and authentic taste of Italy” – that’s how their large army of followers see Angela Hartnett’s “buzzy” and “unpretentious” cafés, proclaiming them “a decent effort all in all”. Major complaints are few, but ratings overall end up middling due to gripes of “tired” décor; or culinary results that are “OK but nothing special”. Top Menu Tip – “the arancini are always worth a go”.
Summary
Angela Hartnett’s chain continues to split opinion in our annual diners survey. To their very many fans, these comfortable and well-located Italians (in Covent Garden, St James’s, and now also in Borough) are a real “favourite” thanks to their “buzzy” atmosphere, staff who are “always friendly and helpful” and their “wonderful” trattoria food (“gutsy peasant-type dishes, including good pasta”). Even fans, though, can feel that “prices are only just about OK for the quality” and harsher sceptics just feel they “trade on the Murano name” with a formula that’s just too “unimaginative”.
Summary
“Perhaps hopes were too high?” – Angela Hartnett’s spin-off Italians in Covent Garden and St James’s inspire a lot of feedback, but much of it is mixed. Fans do applaud her for “succeeding where most others fail in establishing a couple of cheaper ventures that follow her style, but do not feel part of a factory-made chain; and which provide some excellent, simple Italian cooking and carefully chosen wines”. But for many sceptics, the gloss is taken off the experience either by “food that’s fine but not exceptional; not-wholly-interested service; or a lack of ambience” (WC2 can be “very noisy”). She must be doing something right however, as in June 2019 she submitted plans to take over the Bermondsey site some will recall as Zucca (RIP) to become her next outlet. Top Tip – “a useful stop pre-theatre but the set menu never seems to meet expectations, so it’s better to stick with the à la carte”.
Summary
“Perhaps hopes were too high?” – Angela Hartnett’s spin-off Italians in Covent Garden and St James’s inspire a lot of feedback, but much of it is mixed. Fans do applaud her for “succeeding where most others fail in establishing a couple of cheaper ventures that follow her style, but do not feel part of a factory-made chain; and which provide some excellent, simple Italian cooking and carefully chosen wines”. But for many sceptics, the gloss is taken off the experience either by “food that’s fine but not exceptional; not-wholly-interested service; or a lack of ambience” (WC2 can be “very noisy”). She must be doing something right however, as in June 2019 she submitted plans to take over the Bermondsey site some will recall as Zucca (RIP) to become her next outlet. Top Tip – “a useful stop pre-theatre but the set menu never seems to meet expectations, so it’s better to stick with the à la carte”.
For 32 years we've been curating reviews of the UK's most notable restaurant. In a typical year, diners submit over 50,000 reviews to create the most authoritative restaurant guide in the UK. Each year, the guide is re-written from scratch based on this survey (although for the 2021 edition, reviews are little changed from 2020 as no survey could run for that year).
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Restaurant details
Café Murano Restaurant Diner Reviews
"Really looked forward to eating at Angela's! We had a warm welcome, then a lengthy wait for our wine. Our friend asked for a gin and tonic, wasn't asked which gin and was charged for the most expensive. The crab starter was excellent but my main gnocchi cacio and pepe at £18 was mush. A sea of beige, luke warm (I don't mind that) and boring. Others had the pasta rabbit ragu which was delicious but had to be heated up! My husband's cuttlefish stew was lovely. Deserts were ok, apple strudel - advertised as apple torte, and a pear pie, lacking in pear taste. Such a shame."
Opening hours
Last orders: 10 pm
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