Harden's survey result
Summary
“A fun, cheerful Mexican atmosphere” and “enjoyable, fresh tasting” street food dishes can still make “an excellent standby” of this stalwart chain, which has 10 sites in London nowadays. “Even if nothing on the menu is going to wow, its consistent quality and value are reassuring”, with ratings and popularity starting to regain their historic high standing since a majority stake was sold to Nando’s owner, Dick Enthoven, a couple of years ago.
Summary
“Tasty Mexican street food” at this “buzzing” chain still wins over plenty of supporters, who swear by its “fresh, wholesome, family-friendly” grub (ideal for “when you’re on the hoof”). Others, though, complain that “the menu is getting a bit tired” and the “flavours can be a bit hit and miss outside the standard dishes”. Financial losses during the pandemic forced the chain to close nearly half its branches and sell a majority stake to South African billionaire Dick Enthoven, owner of Nandos. Founded in 2007 by former MasterChef winner Thomasina Miers and Mark Selby, it now has 10 remaining branches in London as well as venues in Brighton, Cardiff and Edinburgh.
Summary
“An ever-evolving, fun take on Mexican street food offering zingy flavours (plus a damn fine margarita)” all “efficiently served” in a “bright and buzzy” environment seems to have protected Thomasina Miers’s popular chain from much of the casual dining fall-out of recent times; and it remains “the most dependable of fast(ish) food chains” for many reporters. In particular, it’s “perfect for kids”, and families appreciate that “you fill up well for the price”. At the end of 2020, as a result of the Pandemic, the chain was rescued by Dick Enthoven, the billionaire owner of Nando's who put in £4m in exchange for a majority stake.
Summary
“An ever-evolving, fun take on Mexican street food offering zingy flavours (plus a damn fine margarita)” all “efficiently served” in a “bright and buzzy” environment seems to have protected Thomasina Miers’s popular chain from much of the casual dining fall-out of recent times; and it remains “the most dependable of fast(ish) food chains” for many reporters. In particular, it’s “perfect for kids”, and families appreciate that “you fill up well for the price”.
For 32 years we've been curating reviews of the UK's most notable restaurant. In a typical year, diners submit over 50,000 reviews to create the most authoritative restaurant guide in the UK. Each year, the guide is re-written from scratch based on this survey (although for the 2021 edition, reviews are little changed from 2020 as no survey could run for that year).
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