As the largest e-commerce retailer in the US, Amazon took advantage of the massive shift to online shopping during the COVID-19 pandemic and saw its US sales increase 39 percent during 2020. The company’s size and influence has expanded at an extraordinary pace. In the ten years between 2010 and 2020, Amazon’s workforce grew from 33,700 to nearly 1.3 million and its annual net income increased from $1.1 billion to $21.3 billion.
The company’s obsession with speed has come at a huge cost for Amazon’s workforce. For more than a decade, Amazon has made headlines for dangerous health and safety conditions in its facilities. In 2019, multiple groups of researchers and journalists analyzed standardized records of worker injuries maintained at Amazon facilities. They found that Amazon’s injury rates were over double the injury rate in the notoriously hazardous general warehousing industry.